What happens when you call
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Tell us what happened. 30 seconds - what burned and whether the home is secure.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and your arrival time - board-up comes first if the house is open.
What Miami crews handle
What's different in Miami?
Miami-Dade runs on year-round humidity - wet drywall here can show mold in 24 to 48 hours, faster than almost anywhere else. Hurricane season drives wind-borne rain through windows, sliders, and flat CBS roofs, and salt air corrodes fittings and water-heater tanks well ahead of schedule.
Florida policies may have a separate hurricane deductible. Whether it applies depends on the storm and the statutory hurricane period. Check your policy. Everyday water losses like burst pipes use your standard deductible.
Your call goes to a crew based in the Miami area. Serving Miami, Hialeah, Coral Gables, Miami Beach, Kendall, and all of Miami-Dade County.
Common questions
Can we stay in the house?
Depends on smoke spread and structural safety - the crew tells you straight after inspection. If you can't, most policies pay for temporary housing (loss-of-use coverage).
Is fire damage covered by insurance?
Typically yes. Fire is a core homeowner's peril, and coverage usually includes smoke damage, water from firefighting, board-up, and rebuilding, subject to your limits and deductible - check your declarations page for those. Ask the contractor about documentation and coordination with your adjuster.
Should I start cleaning up myself?
It's best to wait on soot cleanup. Wiping soot the wrong way can drive it deeper, and moving debris before photos may reduce what your claim can show. Waiting on cleanup doesn't mean delaying safe steps to prevent further damage, like board-up or tarping once it's safe. Photograph first.