What happens when you call
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Share only what you're comfortable sharing. A person answers - no menus, no rush.
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You're connected with a local crew that handles trauma and biohazard cleanup.
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The crew confirms timing with you - whenever you're ready.
What Miami crews take care of
- Unattended death & trauma cleanup
- Crime scene cleanup
- Hoarding cleanup
- Sanitization to health-department standards
- Discreet, unmarked vehicles on request
- Insurance paperwork handled for you
What's different in Miami?
Miami-Dade runs on year-round humidity - wet drywall here can show mold in 24 to 48 hours, faster than almost anywhere else. Hurricane season drives wind-borne rain through windows, sliders, and flat CBS roofs, and salt air corrodes fittings and water-heater tanks well ahead of schedule.
Florida policies may have a separate hurricane deductible. Whether it applies depends on the storm and the statutory hurricane period. Check your policy. Everyday water losses like burst pipes use your standard deductible.
Your call goes to a crew based in the Miami area. Serving Miami, Hialeah, Coral Gables, Miami Beach, Kendall, and all of Miami-Dade County.
Practical details for families in Miami
If someone is hurt, or a death has occurred, call 911 first. The Miami-Dade Medical Examiner Department investigates non-natural deaths and offers personal services to next of kin. Florida's Department of Health regulates biomedical waste, which its home-cleanup guidance says includes blood and items soiled with it. The environmental health section of the county health department can give you a list of companies that do this cleanup. Under the department's guidance, such a company registers as a biomedical waste transporter and holds a generator permit or exemption, so it is fair to ask for both.
Common questions
Do we need to be there?
No. Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like.
How soon can someone come?
Whenever you're ready - today if you want, or after family has had time. The line is answered by a person around the clock.
Is this covered by insurance?
Homeowner's policies sometimes cover biohazard cleanup, depending on the cause and your policy's terms. Review your policy, including endorsements. After a crime, your state's crime victim compensation program may help with cleanup costs. Ask the contractor about documentation and coordination with your insurer.