Signs you need a crew now
- Missing shingles, or daylight visible in the attic
- A broken window, door, or hole the rain can reach
- Water running down interior walls or pooling in the attic
- A tree or limb on the roof - stay out of that room
What happens when you call
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Tell us what happened. 30 seconds - what's open to the sky and what's wet.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and your arrival time - tarping and board-up come first.
Why this one can't wait
An opening in the roof turns every following shower into a new loss - and your policy expects "reasonable mitigation," which means tarping and boarding fast, not waiting for the adjuster.
The crew secures the openings, photographs everything for the claim, extracts what already got in, and dries the structure before mold takes the storm's side.
Local to King County
Seattle's damage is patient: months of steady rain keep crawl spaces damp, moss shortens roof life until a winter storm finds the weak spot, and moisture that would evaporate elsewhere lingers here and feeds mold. The Craftsman-era stock runs original galvanized supply lines, and the occasional cold snap bursts pipes in homes built for mild winters.
Washington policies pay for sudden failures - the burst pipe, the failed water heater. What they don't pay for is the slow stuff this climate specializes in: long-term seepage and gradual leaks read as maintenance. When something lets go, documenting that it was sudden is the whole claim.
Serving Seattle, Bellevue, Renton, Kirkland, Redmond, Shoreline, and all of King County.
Storm damage questions
Is storm damage covered by insurance?
Wind and hail damage - including the rain that enters through it - is standard homeowner's coverage. Rising water from outside is flood insurance, a separate policy. See the coverage guide.
Should I wait for the adjuster before touching anything?
Generally, no. Most policies require reasonable steps to prevent further damage. Photograph everything first, then, once it's safe, tarp and start drying. Keep receipts and records of what was done before the adjuster's visit.
Can I tarp the roof myself?
Not in the wet or the dark, and not after a storm has loosened things underfoot. Crews carry the gear and the fall protection - it's included in the mitigation the policy pays for.
Is slow crawl-space moisture covered?
Gradual seepage typically isn't covered. A sudden plumbing failure under the house typically is, along with the resulting water damage. Mold that follows can be treated differently. Review your policy, including endorsements.