Signs you need a crew now
- Missing shingles, or daylight visible in the attic
- A broken window, door, or hole the rain can reach
- Water running down interior walls or pooling in the attic
- A tree or limb on the roof - stay out of that room
What happens when you call
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Tell us what happened. 30 seconds - what's open to the sky and what's wet.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and your arrival time - tarping and board-up come first.
Why this one can't wait
An opening in the roof turns every following shower into a new loss - and your policy expects "reasonable mitigation," which means tarping and boarding fast, not waiting for the adjuster.
The crew secures the openings, photographs everything for the claim, extracts what already got in, and dries the structure before mold takes the storm's side.
Local to Denver County
Denver sits in the most hail-battered metro in the country - spring storms punch roofs, and the ceiling leak shows up two rains later. Sixty-degree temperature swings work pipes hard, hard freezes burst them in uninsulated exterior walls, and the finished basements that come standard here turn any of it into a bigger loss. Wildfire seasons add smoke-odor calls even far from the fire line.
Colorado policies increasingly carry a separate wind/hail deductible - often a percentage of dwelling coverage rather than a flat number - while interior water losses use your standard deductible. One storm can trigger both. Check your declarations page before hail season.
Serving Denver, Aurora, Lakewood, Arvada, Westminster, Centennial, and all of Denver County.
Storm damage questions
Is storm damage covered by insurance?
Wind and hail damage - including the rain that enters through it - is standard homeowner's coverage. Rising water from outside is flood insurance, a separate policy. See the coverage guide.
Should I wait for the adjuster before touching anything?
Generally, no. Most policies require reasonable steps to prevent further damage. Photograph everything first, then, once it's safe, tarp and start drying. Keep receipts and records of what was done before the adjuster's visit.
Can I tarp the roof myself?
Not in the wet or the dark, and not after a storm has loosened things underfoot. Crews carry the gear and the fall protection - it's included in the mitigation the policy pays for.
Hail hit the roof and now the ceiling leaks - one claim or two?
Usually one storm claim, but the wind/hail deductible applies to it - often a percentage of your dwelling coverage. Document the storm date; adjusters match it to hail maps.