Signs you need a crew now
- Missing shingles, or daylight visible in the attic
- A broken window, door, or hole the rain can reach
- Water running down interior walls or pooling in the attic
- A tree or limb on the roof - stay out of that room
What happens when you call
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Tell us what happened. 30 seconds - what's open to the sky and what's wet.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and your arrival time - tarping and board-up come first.
Why this one can't wait
An opening in the roof turns every following shower into a new loss - and your policy expects "reasonable mitigation," which means tarping and boarding fast, not waiting for the adjuster.
The crew secures the openings, photographs everything for the claim, extracts what already got in, and dries the structure before mold takes the storm's side.
Local to Fulton County
Atlanta's expansive red clay holds water against foundations and crawl spaces - and crawl-space humidity keeps feeding mold long after the original leak is fixed. Severe thunderstorms and winter ice storms drop pines onto roofs across Fulton County, and older in-town neighborhoods still run galvanized supply lines at the end of their life.
Georgia policies treat wind, hail, and fallen trees as standard covered perils - including a neighbor's tree on your roof, which typically falls to your own policy first. Groundwater and crawl-space seepage, though, need flood coverage.
Serving Atlanta, Decatur, Marietta, Sandy Springs, Smyrna, and all of Fulton County.
Storm damage questions
Is storm damage covered by insurance?
Wind and hail damage - including the rain that enters through it - is standard homeowner's coverage. Rising water from outside is flood insurance, a separate policy. See the coverage guide.
Should I wait for the adjuster before touching anything?
Generally, no. Most policies require reasonable steps to prevent further damage. Photograph everything first, then, once it's safe, tarp and start drying. Keep receipts and records of what was done before the adjuster's visit.
Can I tarp the roof myself?
Not in the wet or the dark, and not after a storm has loosened things underfoot. Crews carry the gear and the fall protection - it's included in the mitigation the policy pays for.
A tree came through my roof - whose insurance pays?
Yours, in most cases - even if it was the neighbor's tree. Your policy covers your structure; anything between insurers happens later, without you in the middle.