Signs you need a crew now
- Water or sewage coming up floor drains, tubs, or toilets
- Several drains backing up at the same time
- Gurgling pipes when you flush or run water
- A sewage smell indoors - even without visible water
What happens when you call
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Tell us what happened. 30 seconds - where it's coming up and how much.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and sets your arrival time with you directly.
Why this one can't wait
Sewage is what crews call category-3 "black water" - it carries bacteria and viruses, and everything porous it touches (carpet, pad, drywall, upholstery) has to go. The longer it sits, the deeper it wicks.
Certified crews contain the area, remove what can't be saved, and disinfect to IICRC standards - then dry and restore. This is not a mop-and-bleach job.
Local to LA County
Much of LA's housing stock predates 1970 - original galvanized and cast-iron lines corrode and fail behind walls, and slab leaks are routine in post-war neighborhoods. Atmospheric-river storms overwhelm hillside drainage in a single weekend, and seismic movement quietly works plumbing joints loose between the storms.
California policies cover sudden water damage, but pipe breaks caused by an earthquake need separate earthquake coverage, and mold remediation is often capped unless it stems from a covered sudden loss.
Serving Los Angeles, Long Beach, Glendale, Pasadena, Torrance, Inglewood, and all of LA County.
Sewage backup questions
Is it actually dangerous?
Yes - treat it like the biohazard it is. Keep people and pets out of the area, don't run fans across it, and wash up if you've had contact.
Is a sewage backup covered by insurance?
Only with a sewer/water-backup endorsement - a cheap add-on many policies skip. The crew checks your coverage situation with you before work starts.
Can the carpet be saved?
No - carpet and pad touched by sewage are removed by rule. Hard surfaces underneath are disinfected and usually fine.
Is water damage after an earthquake covered?
Earthquake damage and resulting water damage can be treated differently. Ask your insurer to review your homeowners and any earthquake coverage.