Signs you need a crew now
- Standing water, or water coming through a ceiling or wall
- Water pressure suddenly dropping at every faucet
- Warm or cold spots on floors - a slab line let go
- Spreading ceiling stains, or the sound of running water with everything off
What happens when you call
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Tell us what happened. 30 seconds - where the water is and how bad.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and sets your arrival time with you directly.
Why this one can't wait
A half-inch supply line pushes out roughly a bathtub of water every few minutes, and it runs under flooring and inside walls first - the part you can't see is always bigger than the part you can. Fast extraction is the difference between drying your floors and replacing them.
Sudden pipe failures are typically covered, and insurers expect fast mitigation once it's safe. Ask the contractor about documentation and coordination with your adjuster.
Local to LA County
Much of LA's housing stock predates 1970 - original galvanized and cast-iron lines corrode and fail behind walls, and slab leaks are routine in post-war neighborhoods. Atmospheric-river storms overwhelm hillside drainage in a single weekend, and seismic movement quietly works plumbing joints loose between the storms.
California policies cover sudden water damage, but pipe breaks caused by an earthquake need separate earthquake coverage, and mold remediation is often capped unless it stems from a covered sudden loss.
Serving Los Angeles, Long Beach, Glendale, Pasadena, Torrance, Inglewood, and all of LA County.
Burst pipe questions
Plumber or restoration crew first?
Restoration first if water is standing - the crew coordinates the pipe repair too, so one call covers both.
Is a burst pipe covered by insurance?
Sudden pipe failures are typically covered, along with the resulting water damage. Repairing the pipe itself, and leaks that developed slowly, are often treated differently. Review your policy, including endorsements. See the plain-English coverage guide.
I can't find my shut-off valve.
Call anyway. While you wait for help, if it's safe to do so, dispatch can talk you through the usual spots.
Is water damage after an earthquake covered?
Earthquake damage and resulting water damage can be treated differently. Ask your insurer to review your homeowners and any earthquake coverage.