Signs you need a crew now
- A brown stain that's spreading while you watch
- Sagging drywall or a bubble of paint holding water
- Dripping at a light fixture or fan - kill that circuit now
- A musty smell under an upstairs bathroom or the attic
What happens when you call
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Tell us what happened. 30 seconds - where it's dripping and what's above it.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and sets your arrival time with you directly.
Why this one can't wait
Water travels along joists before it drips, so the stain is almost never under the actual leak - and a waterlogged ceiling section can come down without much warning.
The crew relieves the trapped water safely, traces the real source (pipe, roof, or bathroom above), and dries inside the ceiling cavity - the part a fan under the stain never reaches.
Local to St. Louis City & County
St. Louis takes water from every direction - river flooding on the big years, flash-flooding downpours in between, and a brick housing stock whose century-old supply lines fail on their own schedule. Humid summers grow mold fast in wet basements, and spring severe-weather season adds roof and tornado damage to the mix.
Missouri policies cover sudden failures and storm openings; river or street water needs flood insurance, and sewer backup - common when downpours overwhelm older lines - needs its own endorsement. Wind and hail are standard perils, sometimes with their own deductible.
Serving St. Louis, Clayton, Florissant, Chesterfield, Kirkwood, St. Charles, and all of St. Louis City & County.
Ceiling leak questions
Should I poke a hole to drain it?
If a bubble is visibly holding water, one small relief hole into a bucket beats a collapse - but if the ceiling is sagging, stay clear and let the crew do it.
Is a ceiling leak covered by insurance?
If the cause is sudden - a pipe or appliance failure above - usually yes. A roof that's been leaking for months is a harder claim. See the coverage guide.
It's dripping from a light fixture.
Switch off that circuit at the breaker and don't touch the fixture. Mention it on the call - the crew treats it as live until proven otherwise.
Flash flood came in the window wells - covered?
Rising outside water is flood insurance, not homeowner's - even a few inches through a window well. Water from your own plumbing is the standard claim.