Signs you need a crew now
- Dark green or black patches that keep spreading
- A musty smell in a room, closet, or the HVAC
- Water damage or a leak in the last few weeks
- Allergy or asthma symptoms that ease when you leave the house
What happens when you call
-
Tell us what you're seeing. 30 seconds - where it is and how far it's spread.
-
You're connected with a local mold remediation crew while you're on the line.
-
The crew confirms your inspection appointment and sets the time with you directly.
Why scrubbing it makes it worse
Disturbing mold without containment sends spores through the house - and bleach on drywall kills the surface while the colony keeps growing behind it. Proper remediation seals the area first, removes affected material, and HEPA-cleans the air.
Mold is always a moisture problem wearing a costume. The crew finds and fixes the water source. Mold can return if the underlying moisture problem remains.
Local to Suffolk County
Boston winters write the playbook: ice dams pond meltwater under roof shingles until it finds the ceiling, and deep freezes burst pipes in triple-decker walls that were never insulated to modern standards. The housing stock is old - original galvanized lines, plaster walls that hold moisture - and spring thaws push groundwater into stone-foundation basements.
Northern policies cover sudden freeze-burst pipes as long as the home was reasonably heated - and ice-dam water damage to the interior is typically covered even though the roof maintenance itself may not be. Sewer and sump backup need their own endorsement.
Serving Boston, Cambridge, Somerville, Quincy, Newton, Brookline, and all of Suffolk County.
Black mold questions
Is black mold really that dangerous?
It's a health concern worth taking seriously - especially for kids, older adults, and anyone with asthma or allergies. Testing tells you what you're dealing with; removal ends the exposure either way.
Is mold removal covered by insurance?
Mold removal may be covered when the mold resulted from a covered sudden water loss, often up to a separate limit. Coverage depends on the cause and your policy's mold exclusions, endorsements and limits. A covered water loss does not automatically establish coverage for mold remediation. Check your declarations page for any mold limit.
Will it come back?
Not if the moisture source is fixed - that's why remediation includes finding it, not just removing what you can see.