What happens when you call
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Tell us what happened. 30 seconds - what burned and whether the home is secure.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and your arrival time - board-up comes first if the house is open.
What Denver crews handle
What's different in Denver?
Denver sits in the most hail-battered metro in the country - spring storms punch roofs, and the ceiling leak shows up two rains later. Sixty-degree temperature swings work pipes hard, hard freezes burst them in uninsulated exterior walls, and the finished basements that come standard here turn any of it into a bigger loss. Wildfire seasons add smoke-odor calls even far from the fire line.
Colorado policies increasingly carry a separate wind/hail deductible - often a percentage of dwelling coverage rather than a flat number - while interior water losses use your standard deductible. One storm can trigger both. Check your declarations page before hail season.
Your call goes to a crew based in the Denver area. Serving Denver, Aurora, Lakewood, Arvada, Westminster, Centennial, and all of Denver County.
Common questions
Can we stay in the house?
Depends on smoke spread and structural safety - the crew tells you straight after inspection. If you can't, most policies pay for temporary housing (loss-of-use coverage).
Is fire damage covered by insurance?
Typically yes. Fire is a core homeowner's peril, and coverage usually includes smoke damage, water from firefighting, board-up, and rebuilding, subject to your limits and deductible - check your declarations page for those. Ask the contractor about documentation and coordination with your adjuster.
Should I start cleaning up myself?
It's best to wait on soot cleanup. Wiping soot the wrong way can drive it deeper, and moving debris before photos may reduce what your claim can show. Waiting on cleanup doesn't mean delaying safe steps to prevent further damage, like board-up or tarping once it's safe. Photograph first.