What the crew takes care of
- Cleaning, sanitization, and safe removal of affected materials
- Restoration of the space to health-department and OSHA standards
- Recovery and return of personal items that can be safely saved
- All insurance paperwork - you don't make those calls
What happens when you call
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Share only what you're comfortable sharing. A person answers - no menus, no rush.
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You're connected with a local crew that handles trauma and biohazard cleanup.
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The crew confirms timing with you - whenever you're ready.
You don't have to go back in
Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like, and works at the pace you choose.
Crews can arrive in unmarked vehicles and plain workwear. Nothing about the visit announces itself to neighbors.
Local to Davidson County
Nashville floods fast - the 2010 and 2021 events proved how quickly creeks take whole neighborhoods, and ordinary thunderstorms flash-flood the low spots every year. Tornado season brings roof and structural damage, and the metro's fast-built growth stock runs slab foundations and attic plumbing that hard freezes catch off guard.
Tennessee policies treat wind and storm openings as standard perils; rising creek or street water is flood insurance, a separate policy many Nashville homeowners learned about the hard way in 2010. Freeze-bursts are covered when the home was reasonably heated.
Serving Nashville, Franklin, Brentwood, Hendersonville, Murfreesboro, Smyrna, and all of Davidson County.
Questions families ask
Do we need to be there?
No. Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like.
Is this covered by insurance?
Homeowner's policies sometimes cover biohazard cleanup, depending on the cause and your policy's terms. Review your policy, including endorsements. After a crime, your state's crime victim compensation program may help with cleanup costs. Ask the contractor about documentation and coordination with your insurer.
How soon can someone come?
Whenever you're ready - today if you want, or after family has had time. The line is answered by a person around the clock.