How the crew works
- A walkthrough first - nothing is removed without a yes
- Sorting room by room: keep, donate, discard - your family decides
- Deep cleaning and repairs once rooms are clear
- Discreet scheduling, unmarked vehicles on request
What happens when you call
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Tell us what you're comfortable sharing. A person answers - no menus, no judgment.
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You're connected with a local crew that handles hoarding cleanup.
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The crew confirms timing with you and talks through what stays, what goes, and the pace.
Why families call a specialized crew
Hoarding cleanup is rarely just clutter - underneath there's often water damage, mold, or biohazard conditions that need certified handling, not a dumpster rental.
The pace matters as much as the work. Crews sort with your family room by room, set aside documents, photos, and valuables, and treat the home - and the person who lives there - with respect.
Local to Wayne County
Detroit's 2021 floods showed what happens when big rain meets an old sewer system - basements across Wayne County took sewage backups at once. The housing stock is solid but aging: original galvanized lines, stone and block basements, boilers and radiators that fail in freeze snaps, and ice dams on every winter roofline.
Michigan policies cover sudden failures and freeze-bursts when the home was reasonably heated. Sewer and drain backup - Detroit's signature basement loss - needs its own endorsement, and rising street water needs flood insurance. After area-wide events, document early; adjusters triage thousands of claims at once.
Serving Detroit, Dearborn, Warren, Livonia, Southfield, Troy, and all of Wayne County.
Questions families ask
Will they throw everything away?
No - nothing leaves the home without your family's OK. Sorting is keep, donate, discard, and your family makes those calls room by room.
How long does it take?
It depends on the home. The walkthrough produces an honest estimate - for most homes it's a matter of days, planned around your family's schedule.
Does insurance cover hoarding cleanup?
The clearing itself typically isn't covered. Damage found underneath, like water, mold, or biohazard conditions, may be if it came from a covered cause. Review your policy, including endorsements. Document what's found.