How the crew works
- A walkthrough first - nothing is removed without a yes
- Sorting room by room: keep, donate, discard - your family decides
- Deep cleaning and repairs once rooms are clear
- Discreet scheduling, unmarked vehicles on request
What happens when you call
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Tell us what you're comfortable sharing. A person answers - no menus, no judgment.
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You're connected with a local crew that handles hoarding cleanup.
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The crew confirms timing with you and talks through what stays, what goes, and the pace.
Why families call a specialized crew
Hoarding cleanup is rarely just clutter - underneath there's often water damage, mold, or biohazard conditions that need certified handling, not a dumpster rental.
The pace matters as much as the work. Crews sort with your family room by room, set aside documents, photos, and valuables, and treat the home - and the person who lives there - with respect.
Local to Cook County
Chicago basements are deep and usually finished - and much of Cook County drains through combined sewers that back up into them during heavy rain. Freeze-thaw cycles burst pipes in uninsulated exterior walls, ice dams push meltwater under roofs, and a dead sump or ejector pit turns an ordinary storm into a flooded basement in an hour.
In the Chicago area the coverage that surprises homeowners most is sewer backup - it's only covered with a water/sewer backup endorsement, an add-on many policies skip despite the combined sewer system. Check your declarations page before the next heavy rain.
Serving Chicago, Evanston, Cicero, Oak Park, Skokie, Berwyn, and all of Cook County.
Questions families ask
Will they throw everything away?
No - nothing leaves the home without your family's OK. Sorting is keep, donate, discard, and your family makes those calls room by room.
How long does it take?
It depends on the home. The walkthrough produces an honest estimate - for most homes it's a matter of days, planned around your family's schedule.
Does insurance cover hoarding cleanup?
The clearing itself typically isn't covered. Damage found underneath, like water, mold, or biohazard conditions, may be if it came from a covered cause. Review your policy, including endorsements. Document what's found.