Signs you need a crew now
- A brown stain that's spreading while you watch
- Sagging drywall or a bubble of paint holding water
- Dripping at a light fixture or fan - kill that circuit now
- A musty smell under an upstairs bathroom or the attic
What happens when you call
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Tell us what happened. 30 seconds - where it's dripping and what's above it.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and sets your arrival time with you directly.
Why this one can't wait
Water travels along joists before it drips, so the stain is almost never under the actual leak - and a waterlogged ceiling section can come down without much warning.
The crew relieves the trapped water safely, traces the real source (pipe, roof, or bathroom above), and dries inside the ceiling cavity - the part a fan under the stain never reaches.
Local to Hillsborough County
Tampa runs on daily summer thunderstorms and the hurricane cone - wind-driven rain through soffits and sliders, storm surge in the flood zones, and a water table that gives runoff nowhere to go. The CBS slab housing stock hides supply lines under concrete, and in this humidity wet drywall starts growing mold in 24 to 48 hours.
Florida policies may have a separate hurricane deductible. Whether it applies depends on the storm and the statutory hurricane period. Check your policy. Storm surge is flood insurance, not homeowner's, no matter what the hurricane did above the waterline. Everyday failures use your standard deductible.
Serving Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Largo, and all of Hillsborough County.
Ceiling leak questions
Should I poke a hole to drain it?
If a bubble is visibly holding water, one small relief hole into a bucket beats a collapse - but if the ceiling is sagging, stay clear and let the crew do it.
Is a ceiling leak covered by insurance?
If the cause is sudden - a pipe or appliance failure above - usually yes. A roof that's been leaking for months is a harder claim. See the coverage guide.
It's dripping from a light fixture.
Switch off that circuit at the breaker and don't touch the fixture. Mention it on the call - the crew treats it as live until proven otherwise.
Hurricane water came in - wind or surge?
It's the deciding question: wind-driven rain through damage is a homeowner's claim under the hurricane deductible; surge from the bay is flood insurance. Photograph water lines and entry points before cleanup.