Signs you need a crew now
- A brown stain that's spreading while you watch
- Sagging drywall or a bubble of paint holding water
- Dripping at a light fixture or fan - kill that circuit now
- A musty smell under an upstairs bathroom or the attic
What happens when you call
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Tell us what happened. 30 seconds - where it's dripping and what's above it.
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You're connected with a local restoration crew while you're on the line.
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The crew confirms timing and sets your arrival time with you directly.
Why this one can't wait
Water travels along joists before it drips, so the stain is almost never under the actual leak - and a waterlogged ceiling section can come down without much warning.
The crew relieves the trapped water safely, traces the real source (pipe, roof, or bathroom above), and dries inside the ceiling cavity - the part a fan under the stain never reaches.
Local to Wayne County
Detroit's 2021 floods showed what happens when big rain meets an old sewer system - basements across Wayne County took sewage backups at once. The housing stock is solid but aging: original galvanized lines, stone and block basements, boilers and radiators that fail in freeze snaps, and ice dams on every winter roofline.
Michigan policies cover sudden failures and freeze-bursts when the home was reasonably heated. Sewer and drain backup - Detroit's signature basement loss - needs its own endorsement, and rising street water needs flood insurance. After area-wide events, document early; adjusters triage thousands of claims at once.
Serving Detroit, Dearborn, Warren, Livonia, Southfield, Troy, and all of Wayne County.
Ceiling leak questions
Should I poke a hole to drain it?
If a bubble is visibly holding water, one small relief hole into a bucket beats a collapse - but if the ceiling is sagging, stay clear and let the crew do it.
Is a ceiling leak covered by insurance?
If the cause is sudden - a pipe or appliance failure above - usually yes. A roof that's been leaking for months is a harder claim. See the coverage guide.
It's dripping from a light fixture.
Switch off that circuit at the breaker and don't touch the fixture. Mention it on the call - the crew treats it as live until proven otherwise.
Sewage backed up in the basement like 2021 - covered?
Only with a sewer backup endorsement. If you have it, act fast and document - after area-wide events, early well-documented claims move first.