What happens when you call
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Tell us what you're seeing. 30 seconds - where it is and how far it's spread.
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You're connected with a local mold remediation crew while you're on the line.
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The crew confirms your inspection appointment and sets the time with you directly.
What Detroit crews handle
What's different in Detroit?
Detroit's 2021 floods showed what happens when big rain meets an old sewer system - basements across Wayne County took sewage backups at once. The housing stock is solid but aging: original galvanized lines, stone and block basements, boilers and radiators that fail in freeze snaps, and ice dams on every winter roofline.
Michigan policies cover sudden failures and freeze-bursts when the home was reasonably heated. Sewer and drain backup - Detroit's signature basement loss - needs its own endorsement, and rising street water needs flood insurance. After area-wide events, document early; adjusters triage thousands of claims at once.
Your call goes to a crew based in the Detroit area. Serving Detroit, Dearborn, Warren, Livonia, Southfield, Troy, and all of Wayne County.
What to know before repairs in Detroit
Michigan has no law on mold in private homes, and the state does not certify mold remediators or mold testing companies. That means there is no state mold certificate to ask for, so the paper trail comes from the contract itself: a written scope, the cause of the moisture, and what was removed. If the job includes carpentry, basement waterproofing or other repair work totaling $600 or more, Michigan's contractor license rules apply. The state health department cannot test your home and does not recommend testing; it says to stop the problem causing the mold, then clean it up. Its line is 800-648-6942. If you believe mold came from a contractor's negligence, ask the contractor to fix it, then contact the Attorney General's Consumer Protection Division at 877-765-8388. Insurance may cover mold when the policy covers its cause, such as a broken pipe, so check your policy.
Common questions
Should I test first or go straight to removal?
If mold is visible and the moisture source is obvious, go straight to remediation. Test first when mold is hidden, symptoms don't match what you can see, or you need documentation for a claim.
Is mold really that dangerous?
It's a health concern worth taking seriously - especially for kids, older adults, and anyone with asthma or allergies. Removal ends the exposure either way.
Is mold remediation covered by insurance?
Mold remediation may be covered when the mold resulted from a covered sudden water loss, often up to a separate limit. Coverage depends on the cause and your policy's mold exclusions, endorsements and limits. A covered water loss does not automatically establish coverage for mold remediation. Check your declarations page for any mold limit.