What the crew takes care of
- Cleaning, sanitization, and safe removal of affected materials
- Restoration of the space to health-department and OSHA standards
- Recovery and return of personal items that can be safely saved
- All insurance paperwork - you don't make those calls
What happens when you call
-
Share only what you're comfortable sharing. A person answers - no menus, no rush.
-
You're connected with a local crew that handles trauma and biohazard cleanup.
-
The crew confirms timing with you - whenever you're ready.
You don't have to go back in
Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like, and works at the pace you choose.
Crews can arrive in unmarked vehicles and plain workwear. Nothing about the visit announces itself to neighbors.
Local to Hillsborough County
Tampa runs on daily summer thunderstorms and the hurricane cone - wind-driven rain through soffits and sliders, storm surge in the flood zones, and a water table that gives runoff nowhere to go. The CBS slab housing stock hides supply lines under concrete, and in this humidity wet drywall starts growing mold in 24 to 48 hours.
Florida policies may have a separate hurricane deductible. Whether it applies depends on the storm and the statutory hurricane period. Check your policy. Storm surge is flood insurance, not homeowner's, no matter what the hurricane did above the waterline. Everyday failures use your standard deductible.
Serving Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Largo, and all of Hillsborough County.
Questions families ask
Do we need to be there?
No. Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like.
Is this covered by insurance?
Homeowner's policies sometimes cover biohazard cleanup, depending on the cause and your policy's terms. Review your policy, including endorsements. After a crime, your state's crime victim compensation program may help with cleanup costs. Ask the contractor about documentation and coordination with your insurer.
How soon can someone come?
Whenever you're ready - today if you want, or after family has had time. The line is answered by a person around the clock.