What the crew takes care of
- Cleaning, sanitization, and safe removal of affected materials
- Restoration of the space to health-department and OSHA standards
- Recovery and return of personal items that can be safely saved
- All insurance paperwork - you don't make those calls
What happens when you call
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Share only what you're comfortable sharing. A person answers - no menus, no rush.
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You're connected with a local crew that handles trauma and biohazard cleanup.
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The crew confirms timing with you - whenever you're ready.
You don't have to go back in
Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like, and works at the pace you choose.
Crews can arrive in unmarked vehicles and plain workwear. Nothing about the visit announces itself to neighbors.
Local to King County
Seattle's damage is patient: months of steady rain keep crawl spaces damp, moss shortens roof life until a winter storm finds the weak spot, and moisture that would evaporate elsewhere lingers here and feeds mold. The Craftsman-era stock runs original galvanized supply lines, and the occasional cold snap bursts pipes in homes built for mild winters.
Washington policies pay for sudden failures - the burst pipe, the failed water heater. What they don't pay for is the slow stuff this climate specializes in: long-term seepage and gradual leaks read as maintenance. When something lets go, documenting that it was sudden is the whole claim.
Serving Seattle, Bellevue, Renton, Kirkland, Redmond, Shoreline, and all of King County.
Questions families ask
Do we need to be there?
No. Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like.
Is this covered by insurance?
Homeowner's policies sometimes cover biohazard cleanup, depending on the cause and your policy's terms. Review your policy, including endorsements. After a crime, your state's crime victim compensation program may help with cleanup costs. Ask the contractor about documentation and coordination with your insurer.
How soon can someone come?
Whenever you're ready - today if you want, or after family has had time. The line is answered by a person around the clock.