What the crew takes care of
- Cleaning, sanitization, and safe removal of affected materials
- Restoration of the space to health-department and OSHA standards
- Recovery and return of personal items that can be safely saved
- All insurance paperwork - you don't make those calls
What happens when you call
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Share only what you're comfortable sharing. A person answers - no menus, no rush.
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You're connected with a local crew that handles trauma and biohazard cleanup.
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The crew confirms timing with you - whenever you're ready.
You don't have to go back in
Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like, and works at the pace you choose.
Crews can arrive in unmarked vehicles and plain workwear. Nothing about the visit announces itself to neighbors.
Local to Fulton County
Atlanta's expansive red clay holds water against foundations and crawl spaces - and crawl-space humidity keeps feeding mold long after the original leak is fixed. Severe thunderstorms and winter ice storms drop pines onto roofs across Fulton County, and older in-town neighborhoods still run galvanized supply lines at the end of their life.
Georgia policies treat wind, hail, and fallen trees as standard covered perils - including a neighbor's tree on your roof, which typically falls to your own policy first. Groundwater and crawl-space seepage, though, need flood coverage.
Serving Atlanta, Decatur, Marietta, Sandy Springs, Smyrna, and all of Fulton County.
Questions families ask
Do we need to be there?
No. Many families hand over a key and stay elsewhere. The crew keeps you updated as much - or as little - as you'd like.
Is this covered by insurance?
Homeowner's policies sometimes cover biohazard cleanup, depending on the cause and your policy's terms. Review your policy, including endorsements. After a crime, your state's crime victim compensation program may help with cleanup costs. Ask the contractor about documentation and coordination with your insurer.
How soon can someone come?
Whenever you're ready - today if you want, or after family has had time. The line is answered by a person around the clock.